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Accessibility

Kenosha Area Transit is a fully accessible, user-friendly, and safety-minded public transportation system that is fully compliant with the Americans with Disabilities Act (ADA). Kenosha Area Transit welcomes customers with disabilities and encourages them to take advantage of the many accommodations we offer. Kenosha Area Transit is proud to offer the following accessibility options as part of your public transportation experience.

Accessible Vehicles

The Americans with Disabilities Act (ADA) requires public transportation programs to service individuals using a mobility device if the lift and vehicle can physically accommodate the customer.  All Kenosha Area Transit vehicles are accessible and equipped with either a lift (Streetcar) or a ramp (Buses) with seating capacity for up to two (2) mobility devices.  Lifts and ramps may also be used by customers with limited mobility at their request.  Kenosha Area Transit buses also feature a chime and light up sign when a bus stop request has been made to accommodate visually and hearing-impaired customers.  These buses also feature reserved seating near the entrance door and must be vacated at the request of a disabled customer or customer requiring the use of these seats.  Kenosha Area Transit buses also “kneel” making it easier for customers to board and alight the bus.

Mobility Device Securement Requirements:  Kenosha Area Transit customers using a mobility device that is consistent with the vehicle safety requirements must allow their mobility device to be secured at designated locations within the bus.  Kenosha Area Transit will deny service to any customer using a mobility device who declines to permit his or her mobility device to be secured to the bus with the securements provided.  This policy does not apply to situations where an attempt has been made to secure the mobility device, but the mobility device cannot be properly secured using the bus’s securement system.

Announcing Bus Stops

All Kenosha Area Transit bus operators are required to announce major streets, intersections and popular destinations along the route as required by the Americans with Disabilities Act (ADA).  Customers may request that their specific bus stop is announced as a courtesy.

Service Animals

Kenosha Area Transit allows service animals on board all its buses.  A service animal according to the ADA is any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items. A service animal DOES NOT:

  • Offer emotional support, comfort or well-being;

  • Offer companionship;

  • Deter crime;

  • Beg for attention (typically);

  • Want to be fed or pet (typically);

According to the Americans with Disabilities Act (ADA), Kenosha Area Transit drivers are permitted to ask all customers accompanied by an animal 1) Is that a Service Animal? and 2) What tasks has the animal been trained to perform?  A service animal may not be excluded unless the animal is out of control and the animal’s owner does not take effective action to control it or the animal poses a direct threat to the health and safety of others. A driver may decline the animal’s ability to ride with Kenosha Area Transit if it is not a service animal.  For more information on service animals, please contact the Mobility Manager of Kenosha Area Transit at 262-653-4475 or .

Reduced Fare for Elderly and Disabled Customers

Kenosha Area Transit offers a Reduced Fare option for customers 65 years of age and older and customers with a disability.  A valid form of identification including a Medicare card or Kenosha Area Transit Reduced Fare Identification card is required when paying the fare.  The half fare is $1.00 per trip.  Customers may apply at no-charge for a Kenosha Area Transit Reduced Fare Identification card by visiting the Kenosha Area Transit Customer Service Office, 4303 39th Ave. Kenosha, WI 53144, weekdays from 8:00am to 4:30pm.  Click on the link below for the application.

Elderly Disabled Application (PDF)

Aplicacion para personas mayores discapacitadas (PDF) - Espanol

Paratransit Service

The Americans with Disabilities Act (ADA) of 1990 requires public transit agencies to provide paratransit service to persons with disabilities who cannot access the public transit system due to their disability.

Paratransit service complements the same area, hours and days of the week as Kenosha Area Transit’s fixed-route system.

Riders must fill out an application and be an eligible registered paratransit rider to use this service. Kenosha Area Transit provides paratransit service for passengers unable to use fixed-route buses in accordance with the Americans with Disabilities Act.

For more information call 262-653-4290 or click on the link below

Para-Transit Service

Reasonable Accommodations & Modifications to Service

Kenosha Area Transit will honor and accommodate any reasonable modification to service as long as the request:

  1. Does not fundamentally alter the service;

  2. Does not create a direct threat to the health and safety of others;

  3. Is not necessary to permit the passenger to use the services for their intended purpose (nondiscriminatory).

Any person wishing to request a reasonable modification, in accordance with 49 CFR Parts 27 and 37, should contact the Director of Transportation at 262-653-4290.

Accessible Formats

Riders who wish to have schedules or other Kenosha Area Transit information available in accessible formats, such as Braille, large format print or in an alternative language should contact Kenosha Area Transit at 262-653-4290 or by emailing Kenosha Area Transit at .

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